KB000016

AIMMS Knowledge Base Article – KB000016

 

The FTP site ftp.aimms.com cannot be reached

 

Summary

Sometimes the FTP site cannot be reached because of the settings in the Internet options, or a temporary problem.

Symptoms

You get an error message when you try to reach the FTP site.

Cause

The following causes are known for this problem:

  • There was a temporary problem with the site,
  • Your computer settings do not allow you to access ftp sites.

Resolution

Try again, because the problem may be temporary. Otherwise it might be the case that your computer settings do not allow you to access ftp sites. If you use Internet explorer, you can try to set the following:

Menu: Tools – Internet Options, on the Advanced tab go to Browsing – Use Passive FTP and switch this off. Try to access the ftp-site again.

If still not possible, contact IT support at your site.

More information

For more information, please contact us at support@aimms.com.

 

 

Last reviewed: 18-11-2005